HubSpot Vs. Zendesk 2023: Best Small Business Software Suite?

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If you’re serious about scaling your business, you’ll need to automate

This can seem intimidating at first, especially if you’re just starting out. 

Luckily, HubSpot makes it easy to get started (with no coding knowledge needed).

The CRM software provides helpful pre-made automation templates (shown below), allowing you to start automating tedious tasks immediately. 

HubSpot vs. Zendesk - HubSpot Automation Templates

The pre-made templates are great, but let’s say you have something more specific in mind. HubSpot delivers in this regard, too, with its custom automation creation.

There’s a bit more of a learning curve here, but HubSpot makes it surprisingly easy to create complex automations (in a matter of minutes). 

Don’t just take my word for it, though; check out an automation sequence I created in less than 5 minutes (to automatically capitalize the first letter of the first and last name of each contact). 

HubSpot vs. Zendesk - HubSpot Automation Creation

The whole process was made simple with HubSpot’s automation builder. 

It allowed my team and I to visualize our automation sequences and set up the following:

  • Triggers
  • Actions
  • Conditions

Essentially, if you’re not automating your business, you’re leaving money on the table. Let HubSpot help you out by making a complicated process much easier. 

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