404: Not Found{"id":5980,"date":"2023-07-10T18:40:59","date_gmt":"2023-07-10T18:40:59","guid":{"rendered":"https:\/\/gigora.com\/industry-specific-crm-vs-general-use-crm-how-to-choose\/"},"modified":"2023-07-10T18:40:59","modified_gmt":"2023-07-10T18:40:59","slug":"industry-specific-crm-vs-general-use-crm-how-to-choose","status":"publish","type":"post","link":"https:\/\/gigora.com\/industry-specific-crm-vs-general-use-crm-how-to-choose\/","title":{"rendered":"Industry-Specific CRM Vs. General Use CRM: How to Choose?"},"content":{"rendered":"
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Now that you understand the difference between general use and industry-specific CRMs, I\u2019ll highlight various systems designed for specific industries.<\/p>\n
I\u2019ll also highlight niche features that distinguish these industry-specific CRMs from others.\u00a0<\/strong><\/p>\n Real estate CRMs offer various tools and features for managing property transactions and monitoring listings.\u00a0<\/strong><\/p>\n Additionally, these CRMs help real estate agents and brokers manage leads.<\/p>\n These systems help industry professionals with their marketing needs, allowing agents to manage their leads via email, online ads, social media, and phone.<\/p>\n Key Real Estate CRM Features<\/strong><\/p>\n Some highly specialized features a real estate-specific CRM offers include the following:<\/p>\n Checkout our full list of the Best Real Estate CRMs<\/a>!\u00a0<\/p>\n An industry-specific CRM for insurance agencies is designed for independent insurance agents, brokers, and insurance firms.<\/p>\n The tools meet the industry\u2019s specific processes, like nurturing leads, tracking new leads, and managing policies and insurance plans.\u00a0<\/strong><\/p>\n An insurance CRM automatically includes software that ensures your team follows the rules and regulations related to the industry.<\/p>\n Key Insurance CRM Features<\/strong><\/p>\n An insurance CRM includes essential features like:<\/p>\n CRM software for insurance agencies keeps customer data organized while providing in-depth reports, ensuring companies make data-driven decisions.\u00a0<\/strong><\/p>\n Checkout the Best Insurance CRMs<\/a> we\u2019ve tested.\u00a0<\/p>\n CRMs for law firms include several advantages, including a deeper look into customer needs, accurate time tracking, and easier marketing.<\/p>\n Also, these industry-specific CRMs lead to fewer errors in communication because client details are centralized.<\/p>\n Key Law Firm CRM Features<\/strong><\/p>\n Some essential CRM features to look for if you run a law firm include:<\/p>\n See our (tested) list of Best Law Firm CRMs<\/a>!\u00a0<\/p>\n Industry-specific CRM software for businesses in the construction industry includes easy-to-use templates for work estimates and proposals.<\/p>\n These systems include mobile CRM capabilities, ensuring your team can access information and forms regardless of whether in the office or at a job site.\u00a0<\/strong><\/p>\n A construction CRM offers features designed specifically for businesses that work in multiple locations throughout the month.<\/p>\n Therefore, mobile apps and off-site accessibility are critical features.<\/p>\n Key Construction CRM Features<\/strong><\/p>\n Some of the features associated with CRMs for the construction industry include the following:<\/p>\n If you run a business that handles carpentry, demolition, plumbing, electric work, restoration, welding, or any other construction-related work, these CRMs are ideal!<\/strong><\/p>\n Accounting CRMs help bookkeepers, accountants, and financial service staff manage invoicing and billing more efficiently.<\/p>\n These software systems also ensure company information is stored in a centralized platform, ensuring maximum efficiency and organization.\u00a0<\/strong><\/p>\n One of the most popular companies for this industry-specific CRM is Zoho CRM.<\/p>\n Zoho is an advanced platform with features specifically helpful for accountants and bookkeepers.<\/p>\n Key Accounting CRM Features<\/strong><\/p>\n Accounting CRM software systems require highly specialized features, including the following:<\/p>\n As you can see, accounting CRMs are a cost-efficient business decision because they provide many industry-specific tools.<\/p>\n See our full (tested) list of Accounting CRMs<\/a>!<\/p>\n Healthcare CRMs are designed to simplify managing appointments, scheduling patient visits, and registering new patients.<\/p>\n These systems also help healthcare professionals manage insurance claims and other administrative tasks.<\/p>\n Therefore, they reduce tedious manual tasks while saving time and money.<\/p>\n Indsutry-specific CRMs for healthcare companies must be HIPAA-compliant, a feature general-use CRMs typically lack.<\/strong><\/p>\n Key Healthcare CRM Features<\/strong><\/p>\n Some features associated with this specific industry\u2019s business needs include the following:<\/p>\n Healthcare CRMs usually have higher security standards than general-use CRMs because they manage patient medical and insurance information.\u00a0<\/strong><\/p>\n Checkout our Best CRM for Healthcare<\/a> list!\u00a0<\/p>\n Call center CRMs provide numerous time-saving features, including robust telephony functionalities that track and make business calls.\u00a0<\/strong><\/p>\n One of the best call center industry-specific CRM platforms is Freshsales.<\/p>\n Freshsales is a cloud-based CRM with tools that address specific business needs like call recording, call masking, and in-app calling abilities.<\/p>\n With Freshsales, users can purchase local and toll-free numbers based on location.<\/p>\n Key Call Center CRM Features<\/strong><\/p>\n CRMs for these particular business types include the following features:<\/p>\n These niche businesses benefit from an industry-specific CRM because they don\u2019t need to integrate numerous third-party apps.<\/strong><\/p>\n Instead, the tools call centers demand are included in their monthly rate.<\/p>\n These CRMs help property management firms handle multiple properties within their portfolios, including occupants and tenants.\u00a0<\/strong><\/p>\n One of the leading CRMs that meet property management needs is Really Simple Systems.<\/p>\n This CRM is perfect for property managers with immense industry knowledge but little technical know-how.<\/p>\n Really Simple Systems is easy to use while offering advanced organization and customization options.<\/p>\n Key Property Management CRM Features<\/strong><\/p>\n Essential features of property management CRMs streamline business operations. Some examples include the following:<\/p>\n We\u2019ve got you covered if you\u2019re looking for a list of the Best CRMs for Property Managers<\/a>!\u00a0<\/p>\n Non-profit CRMs assist charities and non-governmental organizations with raising money and managing donor campaigns.<\/p>\n Look for features that assist with event planning and in-depth reporting if you require this type of industry-specific CRM.\u00a0<\/strong><\/p>\n In-depth reports and analytics give you a clear picture of donor activity and event-related data.<\/p>\n That way, you know what events raise the most money and areas where you need to improve.<\/p>\n Key Non-Profit CRM Features<\/strong><\/p>\n Some of the common features included in non-profit CRM software include the following:<\/p>\nReal Estate CRM<\/h3>\n
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Insurance CRM<\/h3>\n
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Law Firm CRM<\/h3>\n
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Construction CRM<\/h3>\n
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Accounting CRM<\/h3>\n
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Healthcare CRM<\/h3>\n
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Call Center CRM<\/h3>\n
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Property Management CRM<\/h3>\n
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Non-Profit CRM<\/h3>\n
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