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What is Customer Service Management? Guide for Small Business Owners

[ad_1] It’s always a good idea to continually look for ways to improve your company’s customer service management strategy.  Fortunately, there are several ways to improve customer interactions.  Below, I’ve listed numerous strategies customer service teams can implement to enhance shopping experiences! Utilize Customer Relationship Management (CRM) Software Utilizing customer relationship management (CRM) software is beneficial because it organizes and centralizes all…

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What is Data Enrichment? What Business Owners Need to Know

[ad_1] There are six steps to data enrichment, including the following:  Appending data  Customer segmentation  Picking out derived attributes  Imputation  Entity extraction  Categorization  This six-step process makes enriching data and improving marketing strategies much more manageable.  Therefore, let’s look at everything you need to know about this process! Step 1: Appending Data Appending data is the first step…

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What is Business Intelligence? 2023 Guide

[ad_1] Many advantages come when companies utilize business intelligence technologies.  Below, I’ve listed the most crucial benefits you must know! Data-Driven Decision Making  Data-driven decision-making enables companies to make choices based on concrete, unbiased data instead of relying on intuition or observation.  This strategic approach not only increases the likelihood of achieving desired outcomes but also does the following things:  Reduces risks…

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What is Data Protection & Why Does it Matter to SMB Owners?

[ad_1] Finding a data protection strategy that works for your company is crucial.  Fortunately, there are several strategies to protect sensitive data.  Let’s analyze the most popular data protection strategies!  Audit of Sensitive Data A data protection technique is auditing company information before anything else.  At this stage, you must do the following things:  Identify data sources  Understand…

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What is Pipeline Management? Ultimate Guide for SMB Owners

[ad_1] Lastly, I’ll explain some important best practices as you implement pipeline management.  Let’s take a look!  Don’t Forget to Follow Up Follow-ups are integral to pipeline management, ensuring that no potential sales opportunities fall through the cracks.  For instance, regular contact with prospects keeps your brand at the forefront of their minds and demonstrates your commitment to meeting their needs.  This…

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What is CRM Artificial Intelligence? Guide for 2023 Businesses

[ad_1] Using AI with CRM systems comes with several benefits.  Below, I’ve listed the most sought-after advantages businesses look for when choosing an AI-based CRM.  Improved Decision Making  AI-powered CRM systems offer data-driven insights that help businesses make informed decisions.  A CRM platform does by doing the following things:  Analyzing customer data Predicting trends Providing actionable advice…

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Sales Forecasting: Small Business Guide

[ad_1] Did you know there are various methods for sales forecasting?  These methods include the following:  Opportunity stage  Length of sales cycle  Intuitive  Historical  Multivariable  Pipeline  Here’s what you must know about each of these methods!  Opportunity Stage Forecasting Method This sales forecast strategy accounts for the sales process stages and where each deal is.  The…

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What is Opportunity Management (OM)? Guide for Small Businesses

[ad_1] Here are a few tips to help you with opportunity and sales pipeline management!  Tip 1: Understand the Sales Pipeline Understanding the sales pipeline stages is a fundamental aspect as you manage opportunities.  The sales pipeline visually represents where potential sales are in the sales process.  Sales pipelines include stages such as:  Lead generation Lead nurturing Conversion Final…

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What is Chapter 13 Bankruptcy for Small Businesses?

[ad_1] Filing for Chapter 13 bankruptcy varies based on the type of business you run, such as:  Sole proprietorship  Partnership  LLC/Corporation  Let’s see how Chapter 13 works for each of these business entities! Sole Proprietor Files for Bankruptcy A sole proprietorship is a business that one person owns and operates.  Being a sole proprietor and filing for Chapter…

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